After re-installing Windows Vista, I was unable to see my Bluetooth device in my XPS 1330 Laptop. None of the devices left unidentified when I checked the device manager. I can’t also see any options in the control panel to configure the device.
When I tried re-installing the Bluetooth driver, it said Turn the Turn on the Bluetooth device by pressing Fn+F2 key or using the radio button on the laptop. I wasn’t lucky with their instructions as none of these options turned on the Bluetooth device.
I immediately contacted the support person and he suggested to download and install “Patch for Dell Wireless 355 Bluetooth Module (Bluetooth 2.0 + EDR)” from http://support.dell.com/. Viola, it worked fine. He said it’s because of some hardware/driver conflicts with wireless device and Bluetooth device.
Make sure of following things before download
1. You will not be able to find this patch under the Driver downloads for Dell XPS 1330.
2. You will have to navigate to “Driver Downloads->Notebooks->Inspiron->Model 6400 and choose operating system as “Windows XP” even you’re running Windows Vista
3. Download and apply patch. Ensure that you’re downloading the patch, not the driver. It’s only 153KB in size (when I downloaded)
4. The given link above is valid when I posted this, so please properly navigate and install the patch. If you’ve any further confusions call Dell support center
5. Do this at your own risk. Don’t blame me if something went wrong. So far this patch worked fine for me.